Privacy Policy

Privacy Policy

Effective Date: February 6, 2025
Last Updated: February 6, 2025

Inyathi Hydraulics & Engine Services (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit https://inyathihydraulics.co.za/ (“Website”) or contact us through our provided communication channels.

1. Information We Collect

We collect personal and non-personal information in the following ways:

1.1 Personal Information

We may collect and store personal information when you:

  • Contact us via email or phone.
  • Fill out a contact form on our Website.
  • Request a service quote or schedule repairs.

The personal information we may collect includes:
Full Name
Phone Number
Email Address
Business or Company Name
Any other information voluntarily provided by you

1.2 Non-Personal Information

When you visit our Website, we may collect non-personal data such as:

  • Browser type and version.
  • Device type and operating system.
  • IP address and general geographic location.
  • Website navigation behavior (via cookies and analytics tools).

2. How We Use Your Information

We collect personal and non-personal information to:
✔ Respond to inquiries and service requests.
✔ Provide quotes and process service requests.
✔ Improve our services and website functionality.
✔ Enhance customer support and communication.
✔ Comply with legal and regulatory obligations.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
✔ Secure data storage and encryption.
✔ Restricted access to personal data.
✔ Regular website security audits and updates.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information with:

  • Service providers and partners assisting in service delivery.
  • Legal authorities when required by law or to protect our rights.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to improve user experience and analyze website performance. You can modify your cookie preferences via your browser settings.

6. Your Rights and Choices

You have the right to:
✔ Request access to the personal information we hold about you.
✔ Request corrections to inaccurate or incomplete data.
✔ Request deletion of your personal information (subject to legal obligations).
✔ Opt-out of marketing communications.

To exercise your rights, please contact us at:

📍 Address: Plot 375 Dacosta Street, Kempton Park, South Africa
📞 Phone: 072 354 2115
📧 Email: techinyathi@outlook.com

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage visitors to review this page regularly for the latest updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

📧 Email: techinyathi@outlook.com
📞 Phone: 072 354 2115

By using our Website and services, you agree to the terms outlined in this Privacy Policy.

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